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Returns

We want you to be super pumped about your purchase!

We believe in high quality so we offer a warranty on our products for 30 days. We also inspect all our product prior to shipping. But if you receive a item that is defective, damaged or oops we sent you the incorrect item, we will happily replace it. Please email info@shophotdame.ca within 30 days of receiving. Let us know your issue, order number (on your invoice) and send picture of any defect/damage. If your just not loving your purchase within 30 days of your original order date, mail them back to us! Make sure they are in their original condition, tags attached, unworn and unwashed! We will issue you a store credit to use on any of our products at anytime. That being said if the product is not in its original condition, tags attached, unworn and unwashed it will not qualify for exchange or refund. Once we receive the returned item we will contact you to let you know.  We will then issue you a refund, exchange or store credit as per your request. If you have a unique problem that is not addressed here please email info@shophotdame.ca and we will try to rectify it on a case to case basis. Please ship your return (at your cost) to:

Hot Dame

10310-99 Street

Morinville, AB T8R 0C2